Customer Service Advisor

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.

What You´ll Do:

• Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.
  
• Log call details in our management systems and ensure responses meet SLA requirements.
  
• Maintain expert knowledge of our products and applications to provide accurate guidance.
  
• Ensure all contractual service level agreements are consistently met.
  

What We´re Looking For:

• Is proficient or bilingual in Hebrew and has an advanced level of English.
  
• Puts the customer first and has exceptional customer-care skills.
  
• Can effectively qualify customer needs to provide comprehensive support.

Whats In It for You:

We value our employees and offer benefits to support your lifestyle and growth:

• Full-time 40 hours/week permanent contract with a rotating schedule 
• Competitive salary: 2000 - 2300 euros gross/month + bonus.
  
• Fully Remote based in Lithuania. 
• Comprehensive training on the company and project youll be working on.
  
• Career development programs and specialized courses to help you grow professionally.
  

Ready to make an impact? Join our team and turn every customer interaction into a moment of delight!