Danish-speaking Customer Support Specialist (Travel industry) - Remote from Lithuania

Job Description

Are you ready to take your career to the next level? Our client is looking for a motivated and dynamic Customer Support Specialist to join their team!

About the role:

As a Customer Support Specialist, you will be the voice of the company and provide excellent service to customers via phone and email. You will assist customers with bookings, rebookings, cancellations for flights, train journeys, and hotel stays. Your goal is to ensure that every customer has a smooth and stress-free travel experience.

Primary Responsibilities:

• Provide outstanding customer service via phone and email.
• Assist with new bookings, rebookings, and cancellations for flight, train, and hotel services.
• Offer personalized solutions that meet customer needs.
• Handle customer data efficiently and accurately.

Requirements:

• Fluent in Danish (C1 or C2 level) and good English skills (B2 level).
• A customer-oriented approach with strong problem-solving abilities.
• Ability to work flexibly and adapt to various situations.
• A clean criminal record is required.

What our client offers:

• Competitive salary: €2300 gross.
• Bonus opportunity: Up to €250 gross.
• Health insurance, including fitness and dental coverage.
• Reimbursement of your monthly mobile phone bill.
• Flexible working: Work remotely from anywhere in Lithuania, Estonia og Latvia. 
• A supportive and fun work environment.

Details:

• Working hours: 8-hour shifts, Monday to Sunday, from 9:00 AM to 8:00 PM.

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company that focuses on connecting candidates from Sweden, Finland, Norway, and Denmark with companies around the world.

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordics, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 5,000 people find their dream jobs with our 400+ partners in more than 40 countries.