Specialist in Customer Reporting and Business Services team(temporary)

Description

Are you interested in becoming part of our Business Services team of highly specialised colleagues in Denmark and Lithuania? And at the same time playing a significant role in reaching our goal, and being part of a culture where we take pride in our work and support each other’s wellbeing?

If this resonates with you, then this is the role for you as our new Specialist!

We are looking for a team player who is keen on efficiently handling invoices and administering tasks within a mix of workstreams and will, with attention to detail, deliver high quality on time, coupled with a desire to continuously improve processes, systems, and automation.

What we offer you is a role in which learning, growth, and development opportunities are available.

Your role will include supporting our Large, Corporate, and Institutional clients to ensure high-quality service delivery. Daily, you will keep close collaboration with our stakeholders and attend to their requests in a timely manner. You will maintain process quality and continuously look for ways to improve our daily processes.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

Please note that this is a fixed-term contract  (expected duration: until December 2025).

*Depending on your experience and knowledge, we may offer you different seniority of the role.

You will:

• Process and allocate invoice costs internally
• Invoices payments issued by service providers
• Be involved in invoice payments related to Securities Lending/Borrowing activity
• Investigate and resolve exceptions and discrepancies in the regular flow
• Other administrative office tasks including monitoring, controlling and reporting

About you:

• 1+ year work experience in administrative tasks (and/or finance area) would be beneficial)
• Experienced Excel user
• High attention to detail
• Interest in financial markets and banking operations
• Ability to process large volumes of tasks within tight deadlines across different work streams, prioritising urgent tasks
• A team-oriented person who values working, sharing knowledge, and having fun together
• Good organizational skills and ability to deal with certain level of unknown
• Upper-Intermediate English in both speaking and writing

We offer:

Monthly salary range from 1640 EUR to 2460 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
• Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your title in job contract will be Officer - Service Delivery Specialist. 

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions! - ESTHER BARAHONA, Leader of Team, Customer Reporting&Business Services.