Senior HRIS Analyst

Empower, Connect, Evolve, and Inspire - these are the values that drive us and make BMI a company where you can thrive and grow.

Join BMI Group and contribute to the ongoing evolution of our competence center, shaping the future with a diverse team in Vilnius!

We are seeking a highly skilled and experienced Workday Senior HR Technology Analyst to join our dynamic HR Technology team. This role is pivotal in managing, configuring, and optimizing our Workday platform to support our strategic business objectives across all BMI countries. The successful candidate will be the subject matter expert for multiple Workday modules and will be responsible for providing advanced system support, leading enhancement projects, and ensuring data integrity.

A primary responsibility of this position is the management and resolution of all Workday-related support tickets submitted through ServiceNow. The ideal candidate is a proactive problem-solver with deep technical expertise in Workday and a strong commitment to providing excellent user support.

This position will report to the North American HR Technology Team.

What you will be responsible for:

Workday Configuration & Administration:

• Partner with the HR Technology Team on the configuration, enhancement, and maintenance of Workday modules, including HCM Core, Security, Performance Management, Goals, Recruitment, Absence, and Compensation.

• Analyze and recommend improvements to existing business processes and system configurations to enhance efficiency, automate processes, and improve the user experience.

• Administer Workday security configurations, including creating and managing security groups, user-based security, and domain security policies to ensure appropriate data access and confidentiality.

• Act as the technical lead for Workday projects, including semi-annual releases, new feature adoption, and system enhancements.

Tier 1, 2, & 3 Support & Ticket Management:

• Manage all BMI Workday-related tickets raised in ServiceNow in a timely and efficient manner, adhering to established Service Level Agreements (SLAs).

• Triage, investigate, troubleshoot, and resolve complex user and system issues, maintaining clear and consistent communication with end-users throughout the process.

• Serve as the primary escalation point for the BMI HR function on all Workday system-related inquiries.

Reporting & Analytics:

• Design, develop, and maintain a variety of complex custom reports, dashboards, and calculated fields to support business needs and provide actionable insights.

• Ensure data accuracy and integrity within the Workday system through regular audits and governance.

Collaboration & Documentation:

• Partner with HR Business Partners, Global Process Owners, and other stakeholders to understand business requirements and translate them into effective Workday solutions.

• Develop and maintain comprehensive system documentation, user guides, and training materials.

About you:

Required Qualifications:

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field, or equivalent work experience.

• A minimum of 3 years of hands-on configuration experience with Workday.

• Demonstrated expertise and in-depth knowledge in 3 of the 7 following Workday modules (HCM a must):

  • Human Capital Management (HCM)

  • Performance Management

  • Recruitment

  • Onboarding

  • Absence Management

  • Advanced and Core Compensation

  • Custom Reporting (Advanced, Matrix, Composite, Dashboards, etc.)

• Fluent in English

• Strong understanding of HR principles, processes, and data.

• Strong understanding of GDPR rules and regulations.

• Excellent analytical, problem-solving, and critical-thinking skills with a high degree of accuracy and attention to detail.

• Proven ability to manage multiple priorities and deliver high-quality results in a fast-paced environment.

• Exceptional communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

Preferred Qualifications:

• Highly desired: Experience with ServiceNow for IT Service Management (ITSM), including navigating the platform and managing the lifecycle of support tickets (creation, routing, resolution, closure).

• Experience with Workday EIBs is a plus.

• Project management experience, particularly related to HR system implementations and upgrades.

What we offer:

Opportunity to contribute to an Evolving Business Services Centre: You'll have the chance to influence and contribute to the ongoing development of our established Business Services Centre.

Vibrant & Diverse Environment: Work in an international and talented team with plenty of opportunities to gain diverse experiences.

Professional Development & Qualifications: As an ever-changing organization, we offer various avenues for professional development and skill enhancement. You'll expand your expertise and grow within your role, and we provide comprehensive ACCA support to help you advance your professional qualifications.

Flexible Hybrid Model: Enjoy a balanced work week with our hybrid model, which includes one day of remote work each week. As well as flexible work hours.

Health & Well-being:

• Private health and accident insurance

• Access to free sports facilities in the office building

Convenient Perks:

• Lunch discounts at iLunch restaurant

• Access to the perks.lt discount program (exclusive deals and offers)

• New and modern office with free parking space

Engaging Events: Participate in fun company events like Pet Day, birthday celebrations, Kids' Day, and exciting winter and summer gatherings.

The gross monthly salary for this role is between 3400 and 4600 EUR gross, with the final offer reflecting your qualifications and experience.

BMI Group is not just a world leader in the supply of total roofing systems. It is a place where people can reach their full potential.

We have operations all round the world, and a wide range of different job roles and opportunities to offer. With our global resources, local knowledge, and commitment to career development, we are geared to enable you to succeed.

#LI-JD1

A career with BMI Group is more than just a job. We help you to find work you enjoy, to use your skills, and support you to become the best you can be.

Working together we can achieve great things. Come and join us.