Job Role: To support the function of the quality department through the duties outlined below together with any other tasks as assigned by the Quality Manager.
Duties, responsibilities and authorities:
- Answer customer complaints through 8D report within the requested deadline
- Ensure that corrective actions in 8D reports are closed on time and reports updated and submitted accordingly
- Support departments with problem solving
- Ensure that revised copies of documentation are uploaded in QMS system such that integrity of QMS is maintained.
- Use equipment in quality lab in order to investigate parts (including customer returned samples)
- Checking of tool approvals and informing relevant BU of the results
- Carry out metrological confirmation of equipment as per schedule and procedures
- Provide part numbers as requested after going through quotation
- Review and confirmation of inspection plans
- Carry out MSAs as required
- Review new quotation requests in terms of quality requirements, including but not limited to dimensions and tolerances, surface quality, certificate requirements and other general requirements.
- Review and approval of drawings
- Recognise product safety/special characteristics on drawings and transfer information correctly
- Ensure department KPIs are met and propose actions to rectify negative results for continuous improvement where applicable.
- Ensure the promotion of customer focus throughout the organisation
- Support selection and implementation of appropriate preventive and corrective actions
- Has the authority to stop shipment or stop production (where applicable) to correct quality problems
- Inform relevant area management team immediately upon complaint notification to prevent possibility of further nonconforming product to be produced and/or shipped to the customer.
- Ensure that the Quality Management System (QMS) conforms to the requirements of IATF 16949:2016
- Report on the performance of the QMS and opportunities for improvement to management (particularly top management)
- Ensure that the integrity of the QMS is maintained when changes to the QMS are planned and implemented
- Implement improvements necessary to improve the systems following results of internal and external audits as necessary
- Monitor implementation of IATF 16949:2016 across all departments within TSS Malta
- Ensure all Environment, Health and Safety instructions are implemented
- Ensure safety performance is adequately communicated
- Participate in risk reduction plans
- Use any customer portals such as: CAQ, process director etc.
- Understanding customer requirements and liaising with relevant parties. This includes technical cleanliness for automotive parts.
- Compliance with the requirements of the ISO 14001 Environmental Management System and ISO 45001 Occupational Health and Safety Management System.
- Responsible for reporting any hazards / near misses / injuries immediately you’re aware of to the area management.
Skills/Education:
- Bachelor Degree in Engineering (Hons.) or equivalent.
- Good use of Microsoft Office tools
- Good understanding of statistics, ideally with a Six Sigma Green Belt or Black Belt training background.
- Understanding of customer-specific requirements
- Understanding of applicable core tools
- Technical understanding of manufacturing process as applicable
- Understanding of product requirements
- Understanding how to operate equipment to test parts to check conformance to product requirement, as applicable.
- Excellent verbal and written communication skills in English.
- Able to work under own initiative.
- Able to prioritize tasks as needed to meet deadlines.
- Able to work with different teams and maintain good working relationships both external and internal customers.
- Attentive to detail, logical, practical and proactive.
Workplace Culture:
At Trelleborg Malta, we believe in creating a vibrant and inclusive workplace where your voice matters. You'll be recognized for your contributions and have plenty of opportunities for growth and development. Join us and be part of a team that supports and celebrates each other!
What we offer:
Trelleborg University: Enhance your skills by studying while you work!
Career Development: Explore dynamic career paths and learn from our experienced employees.
Comprehensive Health Coverage: Benefit from health insurance for you and your dependents.
Flexible Working Hours: Customize your schedule to achieve work-life balance.
Study Leave: Take advantage of study leave to further your education.
Convenient Parking: Enjoy easy, hassle-free parking facilities.
Social and Well-Being initiatives: Doctor on site, and frequent social activities
Trelleborg is an equal opportunity employer. Join us and experience a rewarding, balanced work environment!