Right now, we are looking for an IT Technical Specialist in Vilnius! This opportunity could be a perfect fit for someone eager to take on new challenges and grow in IT area. Are you ready to explore this exciting role with us?
As an IT Technical Specialist, you’ll...
… be responsible for ensuring qualitative, world class support delivery related to IT services and tools for approximately 15 000 internal users in the Nordics & Baltics.
You will act as a first point of contact for all IT user related queries helping them to navigate through applications or resolving simple day to day questions via phone, chat and web form. Our internal database will help you on everyday tasks.
Who we're looking for
As you will be supporting users in an international environment, the ability to communicate clearly both in English and Lithuanian (spoken and written form) is essential.
The position also requires basic computer knowledge and experience (such as familiarity with operating systems, common software applications (like Microsoft Office and email), basic hardware troubleshooting skills and similar).
Previous experience in customer or user support would be a significant advantage.
You will be our voice of IT, so you have to be service minded, customer oriented and a flexible fast-thinker who enjoys the challenge of coordinating and resolving issues quickly on the spot.
We are more than a workplace
Join our inclusive team and collaborate with over 15,000 talented colleagues from around the globe. Recognized as a Climate Leader in the Nordics and Baltics, we're passionate about creating great products and delivering extraordinary customer experiences while always prioritizing sustainability. We believe our people are our most valuable asset, ensuring everyone feels welcome and valued. When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn an annual bonus based on your performance and Telia's results. If you want to make a real impact, this is the place where you belong.
Monthly salary range for this position is 1480-2220 EUR gross plus annual bonuses which are depending on your competencies and your and Telia results.
Ready to make better happen?
We are looking forward to your application by 2025-06-20. If you are selected for the next stage in the process, you'll be contacted by our either our Talent Acquisition Partner or the hiring manager. Required controls will be performed.
Join us and let’s make better happen – together