Apex Alliance Hotel Management (AAHM) is a leading independent hotel operator renowned for forging lasting partnerships with institutional investors, property owners, and private equity funds. Our team of dedicated hospitality professionals provides expert management services for a diverse portfolio of existing and future hotels. With over 2600 rooms across 16 hotels in 6 countries, our reach is extensive and our experience unparalleled. AAHM's proven track record includes successful collaborations with prestigious brands such as Marriott, Hilton, and Radisson, solidifying our reputation as a trusted partner in the global hospitality industry.
Join our team as Group Operations Director and play a key role in shaping the success of our diverse hotel portfolio. This is an exciting opportunity to leverage your analytical skills and operational expertise to drive performance and contribute to the growth of a leading independent hotel management company.
KEY RESPONSIBILITIES:
Strategic Planning:
- Develop standard operating procedures (SOPs), workflows, and procedures to enhance efficiency.
- Implement digitization and technology to optimize costs and improve the operating company's performance.
- Implement pre-opening processes to ensure smooth hotel openings.
Team Leadership:
- Act as a liaison for hotel General Managers and their teams.
- Establish annual objectives for hotel General Managers and oversee their recruitment.
- Provide leadership and support to achieve key performance indicators (KPIs).
- Collaborate on teamwork and emotional intelligence programs.
Business/Concept Development:
- Develop and implement hotel operating models and concepts for new projects.
- Support feasibility reports, due diligence studies, and business plan projections.
Financial Performance:
- Drive operational efficiency and exceed profit margins.
- Support operations teams in achieving KPIs.
- Oversee financial aspects (profit and loss statements, capital expenditures, budgeting) for each hotel.
REQUIREMENTS:
- A proven ability to inspire and motivate teams, cultivating a culture of excellence and continuous improvement.
- The capacity to analyze complex situations, develop innovative solutions, and make informed decisions that drive results.
- A deep understanding of hotel operations, including sales and marketing, food and beverage (F&B), human resources, and financial processes.
- Exceptional written and verbal communication skills, enabling effective collaboration and stakeholder management.
- A demonstrable history of success in hotel operations, ideally at the General Manager (GM), Chief Operating Officer (COO), or Director of Operations level.
- Fluency in English and Lithuanian.
WE OFFER:
- Interesting and challenging work in an international environment;
- Additional benefits such as private health insurance, complimentary refreshments and snacks;
- Discounted rates for accommodation and F&B in international branded hotels (Marriott, Hilton, Radisson);
- Opportunities for career progression.