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Director of Communications & Creative

Omnisend
Full-time
On-site
Vilnius, Lithuania
Working at Omnisend is... kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.

The Director of Communications & Creative will be the driving force behind Omnisend’s brand voice, creative vision, and public narrative. This is a rare opportunity to lead a multi-disciplinary team (PR, Content, Design, Video, Brand and Competitive Intel) while partnering closely with leadership to shape how the world sees and experiences our brand.

What you’ll be building on:

    • A unified communications and creative vision that connects PR, brand, video, design, competitive intel, and content into a cohesive storytelling engine;
    • Established team processes for delivering high-quality campaigns, assets, and narratives;
    • Strong cross-functional relationships with go-to-market, product, partnerships, and leadership;
    • A track record of brand growth through innovative, unconventional campaigns that resonate with our audience.

What you’ll do:

    • Lead & inspire:
    • Manage and mentor a 20+ person team across PR, Content, Design, Video, Brand and Competitive Intel;
    • Foster a culture of collaboration, curiosity, and high standards;
    • Create processes and frameworks that enable the team to scale & maximize creative output without sacrificing quality;
    • Own the brand narrative:
    • Oversee all brand communications — from media relations to social media — ensuring consistency, clarity, and creativity;
    • Lead PR strategy, thought leadership initiatives, and executive messaging for high-profile moments;
    • Drive creative excellence:
    • Oversee concept-to-delivery for integrated campaigns, product launches, videos, and events;
    • Balance creativity with measurable impact, ensuring campaigns deliver both wow-factor and results.
    • Evolve the Playbook:
    • Identify opportunities to refine processes, test new creative approaches, and strengthen cross-team alignment;
    • Champion experimentation and unconventional thinking to keep Omnisend ahead of the curve.

What we’re looking for

    • Proven leadership in communications, brand, or creative roles — ideally in SaaS, ecommerce, or fast-growing B2B brands;
    • Storytelling mastery across multiple formats: written, visual, and experiential;
    • Strategic thinker who can translate business objectives into creative executions;
    • Creative vision paired with strategic discipline — you can dream big but execute flawlessly;
    • Media relations expertise with a track record of securing impactful coverage;
    • Strong cross-functional collaboration skills — you work well with executives, product, and marketing teams alike;
    • Team builder who thrives on mentoring and elevating creative talent, constantly raising the bar for brand output.

What we offer in return:

    • Gross salary starting point from 5000 EUR/month based on experience;
    • Quarterly salary reviews;
    • An unlimited learning budget for self-improvement complying with the best interest of Omnisend;
    • Working methods and best practices inspired by the best tech companies in Silicon Valley;
    • Senior colleagues (over 70%) enable us to have a high-performing, productive environment where your growth will accelerate;
    • Flexible working hours and remote work possibilities;
    • Private health insurance;
    • Unlimited access to psychotherapy;
    • Workstation budget;
    • Personalized work anniversary gifts (house cleaning, spa treatments, international flights etc.);
    • Attractive company-led yearly workation abroad and team-led team-building events.

Omnisend is a customer-centric product-focused company where you will be instrumental in creating a global product — Email and SMS marketing platform to drive rapid e-commerce stores growth and accelerate online businesses expansion, a platform with a well-established position in the US.

Seamless integration with all major Ecommerce platforms, ready-made automation and email templates, flexible segmentation, and award-winning 24/7 customer support — Omnisend makes it simple for businesses of all sizes to sell more without breaking the bank. "Great marketing needs to be expensive" is proven to be wrong every day by 150,000+ Omnisend customers who are successfully growing their businesses through Email and SMS marketing. Every $1 spent on Omnisend platform makes 68$ on average for our customers.
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