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Data Warehouse Support Specialist

AIDA Recruitment
3 days ago
Full-time
On-site
Vilnius, Lithuania
Customer Service

Join our clients team as a Data Warehouse Support Specialist! As a Data Warehouse Support Specialist, you will ensure the stability and smooth operation of their Production Data Warehouse environment. You'll monitor daily processes, support critical EOD/EOM cycles, troubleshoot ETL and performance issues, and work closely with technical and business teams to resolve incidents quickly. You will also perform root‑cause analysis, improve operational procedures, and maintain clear documentation to strengthen the overall support framework.

How You Will Make an Impact:

  • Monitor and support the Production Data Warehouse environment on a daily basis to ensure stability and continuity
  • Ensure the successful execution and timely completion of EOD and EOM processes
  • Troubleshoot and resolve issues related to ETL jobs, data loads, and performance bottlenecks
  • Coordinate with development, infrastructure, and business teams to ensure smooth operations and incident resolution
  • Perform root cause analysis for incidents and recurring issues and contribute to the continuous improvement of support and maintenance processes
  • Document and maintain operational procedures, runbooks, and support guides.

What Makes You a Great Fit:

  • Relational Database development experience in Oracle, Sybase IQ, or MS SQL Server
  • Experience and understanding of Data Warehouse architecture, ETL principles
  • Very good knowledge of T-SQL and PL/SQL
  • Experience in managing and troubleshooting production workloads under time constraints is considered an advantage
  • Familiarity with EOD/EOM business processes and their criticality in the financial environment is a plus
  • Excellent problem-solving skills and the ability to work independently as well as collaboratively in a team
  • Analytical and detail-oriented mindset
  • Good communication and collaboration skills
  • Bachelor's degree in technology, engineering, mathematics, or physics
  • Willingness to participate in an on‑call rotation one week per month, including occasional weekend coverage.
  • Fluent English is required in spoken and written communication due to working on the Pan-Baltic level

About the role:

  • Project/Client: Banking
  • Location: Remote (Baltic States)
  • Language: English
  • Engagement: Full-time
  • B2B contract. Hourly rate: 30-35 EUR/gross

Recruitment process:

  • CV Screening: Applications are reviewed within 24 hours.
  • Pre-Screening Interview: A brief Q/A session (Automated or with a Recruiter) designed to learn more about your experience related to the required job position.
    1. Automated Session (Recommended) – You can complete this session on your own at a time that is convenient for you. The questions and follow-ups are well-structured and designed to highlight your experience and provide detailed insights into your background. This option is recommended because it's usually more detailed and allows us to provide feedback from the hiring manager faster.
    2. Session with a Recruiter – You can also have the session with a recruiter. The questions are the same, but the discussion may be a bit less detailed, and feedback might take a little longer.
  • Shortlisting: Qualified candidates are presented to the hiring manager for review.
  • Formal Interviews: On-site discussions with the hiring manager or project team, with feedback provided within 1-2 weeks.
  • Offer and Onboarding: Successful candidates receive a formal offer and begin a structured onboarding process.

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