Customer Service and Planning Officer

We are seeking a Customer Service and Planning Officer to ensure that customer requirements are met through effective communication and planning of available resources. If you're passionate about making a real impact and thriving in a dynamic environment, we want you on board!

Key Responsibilities includes: 

• Lead communication activities with respective buyers;
• Process purchase orders and order enquiries in a timely manner;
• Plan by press detail the workload and issue manufacturing orders as required;
• Manage order fluctuations and reschedule workload as per available capacity to meet customer demand and resource utilisation;
• Progress any urgent parts, prototypes, PPAPs in a ‘hands on’ manner to ensure promised deliveries are met;
• Ensure that area OTD, WIP days and arrears are in line with set targets;
• Lead inventory cycle counts and stock-takes as per company procedures;
• Ensure all relevant Environment, Health and Safety instructions are implemented; 
• Ensure any relevant safety performance is adequately communicated;
• Participate in risk reduction plans;
• Be able to operate customer portals such as e.g. Supply On

What we are looking for: 

• Have excellent verbal and written communication skills in English.
• Be proficient in using MRP and Microsoft Office applications.
• Be able to work under pressure and meet deadlines.
• Be able to work in a team and maintain good working relationships, both internal and external.
• Have a high attention to detail.
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Workplace Culture: 

At Trelleborg Malta, we believe in creating a vibrant and inclusive workplace where your voice matters. You'll be recognized for your contributions and have plenty of opportunities for growth and development. Join us and be part of a team that supports and celebrates each other!

What we offer: 

Trelleborg University: Enhance your skills by studying while you work!

Career Development: Explore dynamic career paths and learn from our experienced employees.

Comprehensive Health Coverage: Benefit from health insurance for you and your dependents.

Flexible Working Hours: Customize your schedule to achieve work-life balance.

Study Leave: Take advantage of study leave to further your education.

Convenient Parking: Enjoy easy, hassle-free parking facilities.

Social and Well-Being initiatives: Doctor on site, and frequent social activities

Trelleborg is an equal opportunity employer. Join us and experience a rewarding, balanced work environment!