Apex Alliance Hotel Management (AAHM) is a leading independent hotel operator renowned for forging lasting partnerships with institutional investors, property owners, and private equity funds. Our team of dedicated hospitality professionals provides expert management services for a diverse portfolio of existing and future hotels.
With over 2,600 rooms across 16 hotels in 6 countries, our reach is extensive and our experience unparalleled. AAHM's proven track record includes successful collaborations with prestigious brands such as Marriott, Hilton, and Radisson, solidifying our reputation as a trusted partner in the global hospitality industry.
About the role
We are looking for a Group F&B Operations Manager to join our corporate team and elevate the quality and performance of food and beverage operations across our portfolio. This is a dynamic, hands-on role supporting hotels in achieving operational excellenceβfrom kitchen routines and service standards to cost control and guest satisfaction.
You will work closely with hotel teams and the Assistant Group Director of F&B to ensure alignment with brand standards and business goals, with a focus on synthesizing performance data across the portfolio and turning insights into actionable improvements.
Key responsibilities
- Analyze monthly hotel performance based on P&Ls, KPIs, and trends; guide corrective actions and monitor follow-ups
- Collaborate on the development of seasonal menus, commercial calendars, and food & beverage initiatives
- Act as a liaison between hotel-based F&B Managers, Executive Chefs, and the Group Director of F&B
- Guide hotel teams in developing and improving training practices tailored to their concepts and service style
- Ensure smooth implementation and monitoring ongoing usage of key F&B systems across the portfolio
- Provide operational support during pre-opening and opening phases of new hotels
- Monitor and improve guest satisfaction metrics across various platforms (e.g., Medallia, Booking.com, Tripadvisor, Google)
- Support financial performance through cost management, margin optimization, and efficient workflows
- Reflecting maintenance and further development of existing own brands, as well as participation in future conceptual development
- Encourage employee well-being and team engagement through structured follow-up and coaching
What we expect from you
- Minimum 10 years of experience in food & beverage roles, including at least 5 years as an F&B Manager or Executive Chef within hotels
- Strong operational knowledge across both kitchen and service functions
- Proven ability to analyze and summarize hotel performance data into clear actions and insights
- Familiarity with F&B systems and Office package
- Experience in multi-property or corporate-level environments is a strong advantage
- Excellent interpersonal and communication skills
- Structured, proactive, and collaborative mindset
- Willingness to travel regularly across our hotel portfolio
- Fluent in English