Core Financial Technology Support Specialist – Vilnius, Lithuania

Core Financial Technology Support Specialist – Vilnius, Lithuania

Are you looking to build a career in the financial services sector? Are you analytically minded with impeccable organization skills? Can you communicate complex financial and technical information to a generalist audience? Join Western Union as a Core Financial Technology Support Specialist.

Western Union powers your pursuit 

Join our Corporate Systems Support team, where you will help develop, maintain, and support the IntelliMatch (FIS) application along with other core corporate financial systems. In this role, you will play a key part in enhancing system functionality to meet new business needs and global expansion, administering security across settlement and financial platforms, and supporting the critical month‑end close process for Western Union’s financial reporting.

Role Responsibilities

• Provide operational support for IntelliMatch reconciliation systems and other corporate financial platforms, including root cause analysis, incident management, alert monitoring, and failure investigation.

• Administer security across various settlement and financial systems and support the month‑end close process for Western Union financials.

• Participate in and deliver system enhancements, upgrades, and other system-related projects.

• Collaborate with and support both third‑party service providers and global system users.

Role Requirements

• Academic background or equivalent experience in Information Systems, Mathematics, Statistics, Process/Industrial Engineering, or a related field; additional education or experience in Economics or Accounting is a plus.

• Experience with ticketing systems is preferred.

• Previous experience supporting financial or corporate systems.

• Basic SQL skills, including daily use of SQL and Excel, and the ability to read SQL scripts.

• Experience with IntelliMatch and other corporate financial applications.

• Knowledge of business process mapping and project requirements definition is desirable, enabling participation in strategic initiatives (e.g., stablecoin programs, integration of acquired companies, and other key initiatives aligned with IntelliMatch).

• High level of accuracy, attention to detail, and a proactive approach to problem solving.

• Ability to multitask, work independently, and maintain accuracy under pressure.

• Strong communication and collaboration skills, with the ability to work effectively in English across diverse teams.

Work Shift

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

BENEFITS AND OTHER DETAILS

Salary

The monthly gross base salary range is 2,314 – 3,391 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life and Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.