Chief Growth Officer

TransferGo is a growing fintech scale-up on a mission to make the world a fairer place for migrants. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. With a team of more than 400 employees across the UK/Europe, we now support 8 million customers, building a product that truly impacts lives and supports families.

We’ve come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better. 

Join TransferGo as Chief Growth Officer (CGO) – Lead Organic Growth, SEO & Retention at a High-Growth Fintech!

Are you a seasoned growth leader looking for a high-impact, transformational role in fintech? Do you have the expertise to scale a global fintech brand organically, reducing reliance on paid channels while maximising customer retention and lifetime value? If so, TransferGo is looking for you!

About the Role

As Chief Growth Officer, you will be responsible for redefining TransferGo’s growth strategy by focusing on organic, product-led growth (PLG) and shifting the company away from expensive paid acquisition channels. You will spearhead SEO-driven user acquisition, content marketing, lifecycle engagement, and customer retention initiatives to drive sustainable revenue growth.

You will lead a cross-functional growth team, collaborating with the CEO, CTO, CFO, VP of Marketing, and Product Leaders to optimize customer acquisition costs (CAC), maximize retention, and unlock new growth levers. Your expertise in growth hacking, data-driven marketing, and churn management will be critical to expanding our market share in high-growth remittance corridors and emerging economies.

Key Responsibilities:

• Develop and execute an organic growth strategy that drives sustainable, long-term acquisition and revenue expansion.
• Reduce reliance on paid acquisition by leveraging SEO, ASO, content marketing, referral programs, and community-driven strategies.
• Implement churn management and customer retention programs to increase engagement, reactivation, and lifetime value (LTV).
• Optimise SEO, content marketing, and inbound acquisition channels to increase top-of-funnel growth.
• Design and oversee A/B testing, conversion rate optimisation (CRO), and behavioural analytics to maximise funnel performance.
• Develop growth loops, virality mechanics, and referral incentives to drive product-led adoption.
• Use AI-driven personalisation, predictive analytics, and automation to enhance customer experience and engagement.
• Build a data-driven lifecycle marketing strategy across email, SMS, push notifications, and CRM automation.
• Partner with Product, Data Science, and Engineering teams to improve the user journey and onboarding experience.
• Expand B2B and SME adoption through strategic partnerships with banks, fintechs, and payment processors.
• Own go-to-market strategies for new products, features, and international expansion.
• Define and track key growth metrics, including CAC, LTV, retention rates, virality, and content performance.
• Align growth initiatives with financial and revenue expansion goals, working closely with the CFO to ensure high marketing ROI.

Who You Are:

• 10+ years of experience in growth marketing, SEO, lifecycle marketing, and retention-focused strategies within fintech, payments, or high-growth digital businesses.
• Proven track record in reducing churn, increasing retention, and driving sustainable revenue growth.
• Deep expertise in organic acquisition, SEO, content strategy, and viral marketing mechanics.
• Strong understanding of growth hacking techniques, referral loops, and product-led growth (PLG) strategies.
• Experience leading and scaling data-driven growth teams across marketing, product, and analytics.
• Skilled in attribution modeling, predictive analytics, and AI-driven marketing automation.
• Deep familiarity with cross-border payments, remittances, and the fintech ecosystem.
• Knowledge of regulatory requirements in fintech marketing (AML, KYC, PSD2, GDPR) is a plus.

Why Join TransferGo?

• Lead a transformational growth strategy in a fast-growing fintech making a real impact on millions of lives.
• Competitive compensation package, including equity options.
• Hybrid working model with a strong presence in London, Vilnius, and Krakow.
• Professional development budget (€1,000 annually) to support continuous learning.
• Comprehensive healthcare & wellbeing benefits.
• Regular team events and global networking opportunities.

Salary from €130,000 per annum

Are You Ready to Lead Growth at TransferGo?

If you are a visionary growth leader eager to redefine organic acquisition, churn management, and fintech growth strategies, we’d love to hear from you!

🚀 Apply now and be part of our mission to build a category-defining fintech brand.

At TransferGo, we are committed to the equal treatment of all current and prospective employees. We will not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity,  marriage, civil partnership or any other protected category. We are proud of our diverse and inclusive culture and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo. We look forward to meeting you!

Please note that all data collected will be handled in accordance with our candidates privacy policy (https://www.transfergo.com/privacy-policy/overview) and will only be used for the purpose of evaluating your candidacy. The data will be securely stored and deleted according to retention timeframe set in the candidates privacy policy. If you have any questions or concerns regarding this, please feel free to reach out by replying or via dpo@transfergo.com