Associate Client Onboarding Specialist

LOCATION: Vilnius, Lithuania

HYBRID MODEL: 3 days a week in the office

SALARY: 2100-2400 EUR (gross, monthly)

FULL TIME, PERMANENT ROLE

We’re on the hunt for an Associate Client Onboarding Specialist to be a key player in our Vilnius team. You’ll be the gatekeeper for new clients looking to share press releases through our platform - think of yourself as a mix of a detective and a quality control wizard.

Your mission will be to vet and approve new client applications, support our sales team by onboarding clients they've brought in and work closely with teams across the company - including Sales, Editorial, and Finance - to make sure everything runs smoothly.

If you’re someone who thrives in a fast-paced environment and enjoys working with a variety of teams, this is your chance to make an impact right from the start.

Come help us shape the voice of global communication - one press release at a time!

Day to day responsibilities of the role include, but are not limited to:

• Perform account research on organizations who are looking to do business within the product line of business
• Setting up any new approved account applications on our various platforms
• Act as main point of contact for prospects until their account is approved
• Communicate clearly with prospects via phone and email
• Embrace collaborating with teammates
• Ability to work occasional overtime during high volume periods
• Ensuring that SLA’s and KPI’s are met regarding account research and account activation. 
• Participate in and lead additional projects as required
   

What you should bring: 

• Bachelor’s degree is required from an accredited college or university with major coursework in business, marketing, or a related field.  Equivalent work experience in a similar position may be substituted for educational requirements
• Minimum 1 year of experience in a client-facing position required
• Customer service experience in a fast-paced environment required
• Excellent English speaking and writing skills
• Ability to maintain focus in stressful situations
• Exceptional time-management skills, ability to prioritize assignments and meet deadlines
• Project self-confidence, enthusiasm, and a positive, can-do attitude
   

About NOTIFIED! 

At Notified, we help the world’s top brands tell their stories and connect with the audiences that matter most. Whether it’s sharing company news, engaging with the media, or keeping investors informed, our powerful communications platform makes it all easy and impactful.

We bring together public relations and investor relations tools in one smart, intuitive solution — backed by cutting-edge technology and a team that genuinely cares.

Every day, we empower thousands of organizations to build trust, drive awareness, and shape their reputation. If you believe in the power of storytelling and meaningful communication, apply today and start your story with Notified!

Apply now to join our successful team!

Please note:

Subject to local legislation, and as applicable to the position to which you have applied, Notified may require your consent at the point of offer to complete certain background screening checks including (but not limited to) Legal right to work in the relevant country, reference checks, Credit checks and Criminal checks. Failure to complete these checks / meet the required criteria may result in offer withdrawal.

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