Account Manager

Company Description

Coface is one of the leaders in trade credit insurance and business information products, helping more than 50,000 customers build successful, growing and dynamic businesses all around the world.

We offer our clients tailor-made risk management solutions based on our global data coverage and our in-depth risk assessment expertise.

Coface’s experience means we can provide high-quality, high-value data to our clients. Our business information services help them with their risk management and operational decision-making.

Job Description

The Account Manager will be responsible for maintaining relationships with existing clients, meeting their needs, expanding business volumes, providing consultations, and ensuring a high level of customer satisfaction.

What will your role be:

1. Build and maintain strong and long-term relationships with existing business clients.
2. Take full responsibility for managing the assigned client portfolio and ensure the highest quality of customer service.
3. Oversee the contract renewal process, leading negotiations with company executives and trade credit insurance brokers.
4. Provide expert consultations to clients on trade credit insurance and risk management matters.
5. Maintain a high level of client satisfaction by ensuring comprehensive fulfillment of client needs.

Qualifications

• Motivated and customer-oriented mindset.
• Focus on delivering high-quality customer experiences.
• Previous experience in sales and/or customer service.

• At least 1 years of experience in a similar role.
• Experience working in financial institutions, banks, insurance, or credit collection is desirable.
• Knowledge of Credit Insurance is a big advantage.
• Professional English level (both spoken and written) is essential.
• Previous experience in a multicultural or international matrix organization is desirable.

Additional Information

We offer you:
A full-time job in an international company, a workplace in the center of Vilnius in an excellent working environment with the possibility of remote work, a friendly and supportive team, opportunities for development and upskilling, health insurance and additional employee benefits.
Monthly salary 2600 - 3200 euros before taxes plus yearly bonuses.

We are waiting for your CV with a job reference until 30.06.2025.
Phone to inquire +3706165565.

We guarantee confidentiality. We will only inform candidates selected for the interview about the selection results