Business Process Improvement Project Manager

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

 

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:
The Business Operations and Service Excellence team drives operational innovation, improvement, and
change execution to enhance customer experience, enable business scalability and sustainability, and improve
cost efficiency.

Where you come in:
We are seeking an experienced Business Process Improvement (BPI) Project Manager to join the Europe,
Middle East and Africa (EMEA) team. You will:
• Lead cross-functional process improvement, design and change projects across different areas of the
EMEA business, providing Lean and/or Project Management support as appropriate to the given
initiative.
• Manage multiple concurrent projects of varying complexity independently using established BPI
methodology, escalating where appropriate.
• Consult with key stakeholders to identify success criteria for the identified projects. Work with the
appropriate benefiting parties to establish ongoing measurement and reporting of results.
• Visualize as-is and to-be business processes and process performance and assist business teams to
develop a clear understanding of process change impact, ensuring successful implementation of
improvements.
• Resolve problems and present appropriate business solutions and recommendations.
• Actively champion business process improvement throughout the EMEA business and contribute to the
growth of BPI and Operational Excellence across Dexcom globally.
• Provide coaching support to members of our Lean Six Sigma community to apply the LSS toolset on their
projects and deliver successful business outcomes.
What makes you successful:
• You have a Lean/Six Sigma Black Belt or equivalent Lean Practitioner Certification
• You are proficient in data collection and analysis, value stream mapping, process capability, financial
impact assessment, root-cause identification, etc.

You have strong communication, collaboration, facilitation, and influencing skills with ability to interface
across functional areas and business operations at all levels of the organization
• You have strong critical thinking skills with demonstrated use of data analysis and metrics to drive
decision making and continuous improvement
• You have excellent listening, interpersonal, written, and presentation skills
• You are open to support other duties as assigned
Optional:
• Certification in project management (PMP, Prince II etc.) would be preferred
• Functional expertise in Sales, Marketing, Go To Market, Logistics and/or Customer Experience would be
strongly preferred
• Life science, healthcare or medical device industry experience would be beneficial 
• Language skills in other European languages (particularly German) is desirable
What you’ll get: (this section should not be modified)
• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the
communities we serve.

Travel Required:
0-25%

Experience and Education Requirements:
• a Bachelor’s degree and a minimum of 5 – 8 years of process improvement experience.

What you will get:

• Comprehensive onboarding and training on the job.
• Opportunity to work in a diverse and inclusive environment with colleagues representing 45 different nationalities.
• Hybrid working model, offering the flexibility to work both remotely and in a modern, well-equipped office space.
• 5 additional vacation days, with potential for more for parents, students, and other cases with approval.
• Opportunity to work from other countries for up to 30 days per year.
• Health Insurance including reduced premiums available for dependants.
• Life and Accident insurance coverage.
• 3rd Pillar Private Pension plan.
• Health and Wellness programs, including access to online coaching and therapy sessions.
• Fertility, Family forming, Menopaus and Mens health support services.
• Regular team-building events that foster collaboration and connection.
• Best-in-class training and career development programs.
• Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more.
• Access to a fitness tracking app with rewards for staying active.
• Free parking available at our city center office location.

Imagine a workplace where your ideas are valued, your growth is supported, and your efforts directly
contribute to our success. We believe in fostering a culture where everyone feels empowered, inspired, and
excited to come to work each day. If you're looking for a role that offers more than just a job, where you can truly make a difference and have fun while doing it, then we can't wait to meet you! Join us and be a part of
something extraordinary.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Monthly base salary for this position is from €3,591.25 to €4,436.25 gross. Final offer will depend on your qualifications, competencies, and professional experience.